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We focus on the foundation of healing that drives extraordinary healthcare, builds organizational excellence, and results in grateful patients and communities.

KEYNOTE SPEAKING

We use the power of gripping storytelling, combined with a highly developed sense of humor and C-level executives’ knowledge of how to build successful organizations. Our proven engagement methodologies will inspire your team to want to provide even better, more compassionate care.

EXECUTIVE LEADERSHIP

We support healthcare executives and leaders in transforming the good into great, and the great into extraordinary. With track records of success and innovation, we help organizations achieve higher levels of patient satisfaction, operational efficiency and staff loyalty.

ORGANIZATIONAL TRAINING & DEVELOPMENT

We bring leading-edge training methodologies and proprietary strategies to build strong lasting skills and competencies across the entire organization, and instill a deep appreciation for the crucial role of compassion in every aspect of successful patient care and professional collaboration.

TEAM BUILDING

We help organizations align and inspire their leadership teams and senior managment to focus on collaboration, mutual support, innovation, and rigor in achieving their goals and missions. Our goal is to help create clarity of purpose, collaboration, mutual support and an atmosphere of shared innovation.

WHO WE SERVE

HOSPITALS & HEALTHCARE DELIVERY SYSTEMS

  • Who need to achieve significant improvements in patient satisfaction
  • Who need to drive performance and profitability
  • Who need to strategically realign services and operations
  • Who need innovative approaches to organizational change that improve quality of care and fiscal sustainability

MEDICAL PRACTICES & SPECIALTY GROUPS

  • Who want to increase patient satisfaction with their care and their experiences with the practice.
  • Who want to build patient loyalty.
  • Who want increased operational efficiency and to manage increased patient volumes.
  • Who want to build closer relationships with hospitals and their referral networks.

SCHOOLS OF MEDICINE, NURSING & ALLIED PROFESSIONS

  • Who want to improve the teaching of medical humanism and compassion-centered care
  • Who want to incorporate high value, engaging film, video, live demonstration and social media in their curricula
  • Who want to teach the skills and ¬†interpersonal behaviors that build patient relationships and effective communication.

PROFESSIONAL ASSOCIATIONS & ORGANIZATIONS

  • Who are dedicated to improving the patient experience and foster healing
  • Who want to deliver inspiration and insight to their many stakeholders, conference audiences and members
  • Who want to focus the healthcare professions on the critical nature of compassion and mutual understanding among all providers and patients

WHO WE HAVE SERVED